May 26, 2022

MSP for Small Business: Do I Really Need One?

 

Feb 14, 2022

MSP for Small-Businesses

With the transition of most businesses to fully online workspaces, providing a secure network for your employees has become part of your competitive edge.

Let’s face it: there are a lot of factors in determining your business’ success. In addition to managing your employees and day to day tasks, you also need to proactively monitor your IT solutions.

At Blade Technologies, we understand the importance of efficiently managing small business owner’s technology.

 

The Benefits of Managed Service Providers

Managed Service Providers (MSPs) aren’t just for large corporations anymore. As more aspects of your business turn digital, you need MSP for monitoring and managing your network.

 

Spend Less Time on Maintenance

Constantly keeping up with all the software updates, data backups, and security maintenance vital to your business is harder than it sounds. As your business grows, so does your need for technology and services.

Operating with out-of-date software can make your system run slower. If you forget to complete any of the necessary maintenance, you risk cybersecurity attacks or breaches.

Stay up to date on all updates and routine maintenance with the help of a managed service provider (MSP). By outlining your specific needs in a service level agreement (SLA), an MSP will keep your software and network systems updated.

Reduce Downtime

In the age of cloud computing, network downtime means that no work can get done. This can cost thousands of dollars per hour in lost revenue due to your employee’s inability to work.

To prevent downtime, MSPs like Blade Technologies proactively monitor and manage potential problems. Using remote monitoring to identify risks or threats allows an MSP to stop a problem before it happens.

Most small and mid-sized businesses don’t have an IT department robust enough to monitor the day-to-day activity, let alone identify potential risks on top of their other duties. Outsourcing these tasks to an MSP allows your IT team to focus on their more important tasks.

MSPs are Cost Effective

With more and more business processes turning digital, it’s easy for your IT team to feel overwhelmed with responsibilities. Plus, hiring and training new team members can be an expensive undertaking.

If you already have in-house IT personnel, an SLA with an MSP still adds value. An MSP gives you the flexibility of scaling your business’ resources, without the high costs of onboarding new employees to manage your growing list of IT services.

A co-managed IT model, where in-house IT works with an MSP, makes your business stronger. Your in-house IT department will gain valuable knowledge through working with an MSP. In the event of an emergency, you’ll have someone to assist your IT personnel to solve the issue.

Be Prepared for Attacks

By signing up for managed IT services, you’ll have 24/7 IT support available. Rather than sitting and waiting for the day a malware attack occurs, an MSP offers peace of mind so you know you’re prepared.

Being unprepared means you’ll have to scramble to find a service provider to fix your network issues. Not only will this unexpected cost be exponential, but it probably won’t move as fast as you need it to.

Partnering with a managed service provider means that you’ll be their top priority when something goes wrong. And chances are, they’ll catch it before it ever becomes an emergency.

 

The Disadvantages of Managed Service Providers

There are many advantages to partnering with an MSP, but let’s discuss the main disadvantage when working with a service provider outside of your organization.

 

Communication is Key

With a managed service provider, it can be easy to forget to update them on new business policies or challenges. This is especially true if you’re accustomed to an in-house IT team.

To prevent miscommunication, keep your managed service provider up to date on changes to your business. Establishing a comfortable level of communication might be difficult at first, but you’ll soon learn what information your MSP needs to effectively operate.

 

Experience the Benefits of an MSP

With a flat fee subscription model from Blade Technologies, you’ll get to focus on moving your business forward while we focus on managing your technology.

Blade Technologies in St. Louis offers industry-lead IT support for businesses of all sizes. To learn more about Blade Technologies managed service plans and other products and services, click here.

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You can also learn more about Blade’s cybersecurity services in St. Louis or get in touch with our team.

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