SOLUTIONS

Blade Technologies, Inc. has made a conscious decision to focus on providing solutions to our customers rather than specific hardware and software products. Having the newest technologies and features means nothing if they don’t enable you to effectively fulfill your organization’s goals.

As such, Blade’s solutions can be consolidated into five key areas:

Project Design and Implementation

                Whether it’s two new PCs or a complete network overhaul, it’s critical to have the right resources available during both the planning for the project and the actual deployment. Any disconnects between these two stages can cause complications at best and complete system outages at worst. Blade engineers can help you to bridge the gap between both stages, providing consulting and hands-on experience in order to make your project a success for you and your organization.

Monthly Maintenance and Support Plans

                For many of our clients, there is no dedicated IT person. For others, the IT staff they have are overloaded with work that many of the “smaller” issues are left unaddressed. Regardless of size, the result is the same – lost productivity and morale due to lack of maintenance and support.  To alleviate this issue, Blade Technologies, Inc. offers a variety of monthly service plans, customized on a per-client basis to provide the necessary amount of support without exceeding your budget. For more information, please review the ServicePlus section of our website.

Onsite, Remote and Help Desk Support

                Sometimes, you just need some help! Blade Technologies, Inc. has the technical resources to be there for you, whether it’s for a smartphone that won’t sync or for the server that just lost a hard drive. We have a fully staffed help desk available 8:30am-5pm every business day, and our engineers are available on an emergency basis 24x7x365.

CIO Consulting

                Small and medium businesses need an overall IT direction and oversight just as much as large organizations. Blade can provide that level of understanding and strategy – even if we haven’t touched a keyboard in your business. Aside from our technical knowledge, we are a small business - we face the same challenges and situations as you do every day. Nation-wide consulting firms and independent consultants may claim to understand your business, but they haven’t “been there”.

Security Auditing

                A firewall on your internet connection is no longer sufficient protection against network threats, both external and internal. If your organization falls under any governmental regulations, a lack of sufficient protection can lead to heavy fines or worse. Our staff possesses a multitude of technical and security certifications – just being able to find the “holes” is half of the challenge; the other half is changing your business processes and structure to prevent them from occurring.