SERVICEPLUS

ServicePlus is our managed services offering that scales to fit your company’s needs and budget. Incorporating unlimited service calls, instant remote support and quarterly IT strategy sessions, we can support your network and systems to the level *you* want.

To deliver ServicePlus, Blade Technologies, Inc. has incorporated best-in-breed software and hardware products.We have specifically chosen products based on their functionality, security and reliability after evaluating several leading products in each service category.Our unique cloud-based delivery system means 99.9% uptime, andas new features become available, all of our clients benefit instantly without patching the software.

Furthermore, ServicePlus is designed to help you manage your network as little or as much as you want. You have access to the same tools and software as our own engineers, allowing you to pick and choose roles and responsibilities.

Possibly the most exciting feature of ServicePlus is that *every* subscription level includes detailed, up-to-date reporting and inventory of your subscribed systems. You can safely delete those Excel files you previously used to track PC names, serial numbers, warranty status, etc. – with ServicePlus you can print detailed reports  at any time, securely, from any internet connection.Non-Windows systems  are includedas well with a Mac OS X agent already available and Linux and iPad agents arriving in mid-2011.

For more information on ServicePlus and the service levels available, click on the links below to the PDF brochures: